Melbourne Data Recovery Service

Zero Alpha has been providing Melbourne customers both personal and business, with data recovery solutions for over 10 years. 

We are an Australian company that is globally recognised for our world class tools & clean room. 

Zero Alpha gives you the best chance of recovering your important data - LOWEST PRICE GUARANTEED



Convenient City Drop off

Open 8:30am - 5:30pm Monday to Friday. You can drop off your device so it can securely reach us or we can provide you with free shipping direct to our lab. 


Zero Alpha
454 Collins Street
Melbourne VIC 3000

Data Recovery Melbourne

We are server data recovery specialists for all types of multi drive systems. RAID, NAS & SAN
Brisbane - Sydney - Melbourne
Click to see our RAID data recovery services
Apple iPhone Data Recovery | Samsung Galaxy Data Recovery | Water damaged phone data recovery | We recover data from phones that wont turn on. Click to see our phone data recovery services
Solid State Drive data recovery. SSD not detected, SSD Deleted files, SSD software and hardware data recovery. Samsung Evo, Crucial, Intel, WD, Silicon Power & Kingston. Click to see our SSD data recovery services
We get files back from faulty and damaged USB flash drives. Has your USB drive stopped working? or no longer detected? Deleted, formatted or corrupted? Click to see our USB data recovery services
Memory Card
We get photos back from faulty and damaged Memory Cards. Has your SD memory card stopped working? or no longer detected? Deleted, formatted or corrupted? Click to see our memory card data recovery services

My drive has stopped working, What should I do?

We recommend in all cases of data loss to leave your drive turned off. A hard drive that is left off will prevent further damage. Sometimes data loss can be distressing. You can call our super friendly hotline for advice on 1300 001 211. We will be able to provide you with reassuring advice on what to do next. The most important advice is not to panic. Hard drives are complicated and highly delicate devices, so leave it turned off and 

Avoid unqualified friends, family members or internet suggestions. Most of the these people have good intentions to help you but their unqualified advice usually leads to risky experiments.

Avoid internet apps, Windows checkdisk or Mac first aid disk check. These apps are not sophisticated enough to deal with faulty drives and can cause data rearrangement that can risk permanent data loss or make a data recovery job more expensive than it needed to be. Data recovery has the highest level of success when its left its in most original condition.

Avoid being overcharged. Unfortunately we get occasional reports of businesses trying to take advantage of customers by charging exorbitant prices well into the thousands. Clever marketing tricks to gain your confidence includes underquoting with a low starting price. Our prices are advertised with no hidden extras and they are the lowest prices in Australia, guaranteed!

Avoid unqualified and inexperienced Melbourne data recovery services. There are a number of charlatans who have data recovery website templates, claiming to be "Melbourne's best data recovery service" while hiding behind fake stock photos. Their unqualified work and experiments does more damage to the drive than the original problem. They usually tell the customer they can't recover the job with misleading jargon. Our Melbourne data recovery lab was the first in Australia to be officially certified in data recovery technology over 12 years ago. Our staff hold University degress in computer science.


How to recover data from failed hard drive

Our data recovery Melbourne lab will diagnose the problem with your media first. We provide a FREE test & quote. All our prices are advertised with simple flat rates depending on the problem. We are Australia's lowest priced professional data recovery service. We will provide you with an action plan to get your files back. Once we know what is wrong with your drive we can tell you everything you want to know to get the data back safely and securely. We have direct access to all manufacturers diagnostic equipment. This is how we are able to find out exactly what is wrong with your device or media. We have years of experience to solve all problems. Our lab is equipped with all the worlds leading tools. This is what gives our dedicated data recovery service a higher advantage for success than a regular local computer repair store.

We get data back from the most difficult cases and have provided data recovery for high profile court cases, celebrities, government, business and the professional IT industry.


The Most Common Causes of Hard Drive Failure
  1. Hard Drive device not recognized data recoveryHard Drive or Device is not detected

    We get data back from Hard Drives, Memory Cards or USB's that are not detected by your pc, computer or mac: A Hard Drive that has malfunctioned will not detect in any computer. Sometimes it may still make a chime sound or freeze your computer. Our Hard Drive data recovery service has years of experience solving these issues. Visit one of our locations and we can help correctly diagnose the problem. Why is my Hard Drive Not Showing Up in Windows and How to get data backData corruption is a common cause for a Hard Drive to lose data when it has been interupted during a read and write cycle. Examples are when its not ejected properly.

  2. Getting data back from a clicking hard driveClicking or buzzing sounds

    We get data back from clicking Hard Drive drives: Clicking HDD's are common. You may hear this problem called the click of death. Hard drives have a read/write head assembly and if they get damaged or fail will cause the actuator to bounce back and forth, resulting in the clicking sound. Zero Alpha has years of experience replacing faulty heads on hard drives. This highly specialised work is very delicate and requires very specialised equipment and procedures. Why is my Hard Drive Clicking?  If you hear your hard drive clicking then we recommend leaving it unplugged because it can cause further damage to the drive the longer its left in this state.

  3. Using a clean room in melbourne to get data from hard driveDamaged or dropped Hard Drive

    Portable drives are vuneralbe to being dropped and knocked about during movements. A dropped drive can cause serious damage to the delicate components inside it. Zero Alpha has a high success rate for solving file recovery from this common practice. Once a drive has been damaged this way it will need its data recovered and stored on a new drive. What to do when you lose data. Warning: Do not open your drive! Unfortunately we are seeing more customers opening their drive based on the advice of amatuer youtube videos. This work requires highly specialised tools and you only get one chance, so don't ruin your drive or make it more expensive to recover!

  4. Zero Alpha data recovery getting files back from deleted hard driveDeleted Files or Folders

    Recover Deleted Files & Folders from Hard Drive flash sticks: When data is deleted computers remove the indexing to the files so that the hard drive space becomes available for new data. Zero Alpha can find these files giving you a high success rate for deleted file data recovery also known as undeletion. We can find your deleted files and return them safely to you whether its a mac or windows computer. If you have lost files from an accidental delete button press then we recommend that you leave your pc turned off. We will locate them safely from a read only state. Give us a call and we can help provide the correct technical support you need.

  5. this hard drive is causing a computer to freeze and act slow

    Drive freezes, becomes unresponsive or is slow

    We get data back from the Insert disk error: The please insert a disk into Hard Drive Drive occurs when their is a fault with your Hard Drive drive. Our data recovery services are well experienced with solving this problem. If you see this message its best to leave your Hard Drive stick unplugged and take it to us for a free evaluation. You need to format the disk in drive, error message: If you see this message its very important you don't click on format as this will cause further damage to the files on your Hard Drive stick. Just unplug it and visit us for further advice. In most cases we can get your files back.

  6. data recovery from a hard drive which asks to be formattedYou need to format the disk in drive D: before you can use it. Do you want to format it?

    We get data back from the format the disk in drive error: Its very important that you do not format disk if you see this error as it will overwrite your existing data making it harder to recover. Don't panic if you see this error as its very common and we have a high success rate for getting your data back. Its best to avoid any disk checking programs as they will attempt to repair the file system by rearranging everything. Our professional data recovery service will find your documents or pictures using a read only method. This minimizes the risk of permanently damaging files.

24 Hour Emergency Service

Order now

Our data recovery prices are simple flat rates. We quote based on the problem with the drive. Level 1 & 2 is for software issues and Level 3 & 4 is for hardware problems. Depending on how bad your drive is will depend on which price you will get quoted. Most of our prices are no data no pay. This means that in a rare situations, if we do not get data back from a drive then we do not charge for the service. Our Level 4 has an upfront non refundable data recovery attempt fee. This price is for drives that require spare parts that need to be replaced inside our clean room. It covers the cost of all resources required to give the drive the best chance of success. It also means that we do not take short cuts on the quality of service. An inexperienced recovery service will try to short cut these necessary expenses. All our prices include goods and services tax. We also have Australia's largest spare parts inventory which is available to our competitors. 

View all our data recovery prices

data recovery from a micro SD memory card in our Melbourne lab
@Zero Alpha directly accessing the memory of a micro SD in Melbourne

Why choose Zero Alpha Data Recovery in Melbourne?

Experience matters! Professional data recovery service since 1999
We have the World's most advanced data recovery technology
Lowest priced affordable data recovery in Melbourne.
Most preferred data recovery company for Home, Business & Government
If it stores data we can help regardless of the problem
100% Aussie owned & operated.
We give an honest FREE appraisal of your hard drive
We're not just computer science nerds at Zero Alpha, our team is fun and passionate about what we do.
First company in Australia officially certified in data recovery technology
University qualified in computer science.

Ready to start the data recovery process?

Melbourne RAID data recovery service

What are you waiting for? Submit a job and get your data back now!

Step 1: Drop off or deliver your media to: Zero Alpha, 454 Collins Street, Melbourne VIC 3000
Step 2: Free evaluation
Step 3: Return your files

For deliveries please use padding and a box.



Yes, we provide professional, secure data recovery services in Melbourne. So, if you’re based in the Melbourne and you’re looking to recover your data, call us on 1300 001 211.

No. our Melbourne office is a drop off location. From here your media will be securely packaged and delivered to our Brisbane lab overnight free of charge so data recovery can be completed.

No. We will deliver your data recovery and media to you free of charge.

Yes. We can provide fast turnaround data recovery service to our Melbourne customers.

We are Melbourne's lowest priced professional data recovery service. We quote off a simple flat rate pricing table depending on the problem with your drive. If you find a cheaper quote anywhere else please call us on 1300 001 211 so we can beat it.

Yes. Our Melbourne data recovery service can assist with all brands and types of media.

raid data recovery brisbane for corporate data recovery
Air Services Australia

Air Traffic Control Tower
Melbourne Data Recovery

raid data recovery brisbane for ceo
The Daily Telegraph

Enterprise Data recovery For Melbourne Journalists

TV Station

Data recovery for Studios & Producers
of popular TV Shows in Melbourne


Submit Job

Due to current Covid-19 Restrictions. Please send all orders to our Brisbane office:

Zero Alpha, Level 3 / 240 Queen Street, Brisbane City QLD 4000

For contact free, safe, secure data recovery service.