We get files back from server failure

Has your server stopped working?

Offline, degraded or corrupted?

We can help get your files back!



RAID Data Recovery Advice

We recommend in all cases of data loss to leave your RAID unplugged. This will prevent further damage. Sometimes data loss can be distressing. You can call our super friendly hotline for advice on 1300 001 211. We will be able to provide you with reassuring advice on what to do next.

Avoid unqualified technicians or internet suggestions. Most of the these people have good intentions to help you but their unqualified advice usually leads to highly risky experiments and further data loss.

Leave all drives in their original locations with original cables. Do not change any settings. A RAID should be backed up before changing hard drives as the increased load to rebuild an array can cause secondary failures.

How to recover data from a failed RAID

Our data recovery lab will diagnose the problem with your NAS, SAN or RAID first. We provide a FREE test & quote. Our pricing is the lowest price guaranteed. As Australia's leading data recovery service we will then have an action plan to get your files back. Each hard drive in an array will get individually tested. Hard drives can be SATA or SAS. We keep a sophisticated journal of all server controllers and parameters for speedy recoveries. 

a zero alpha data recovery technician reverse engineers the raid settings and parameters of a 8 hard drive array
@Zero Alpha Reverse engineering a multiple hard drive RAID array

our data recovery engineer recovers important data from a hospital server
@Zero Alpha recovers data from a Hospital QNAP NAS server

SAS hard drives in a server crash
Data recovery from SAS hard drive RAID server crash


Open 9am - 5pm Monday to Friday. Free Test & Quote while you wait


Open 9am - 5pm Monday to Friday. Free Test & Quote while you wait


Open 9am - 5pm Monday to Friday. Free Test & Quote while you wait


Open 8:30am - 5:30pm Monday to Friday. You can drop off your device so it can securely reach us or we can provide you with free shipping direct to our lab. 


24 Hour Emergency Service

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View all our data recovery prices

Zero Alpha data recovery service are RAID data recovery experts.

The Most Common Causes of RAID Failure
  1. RAID device not recognized data recoveryRAID Device is not detected

    We get data back from RAIDs that are not detected by your pc, computer or mac: A RAID that has malfunctioned will not detect in any computer. Sometimes it may still make a chime sound or freeze your computer. Don't worry come and visit one of our RAID data recovery service locations and we can help. RAID device not recognized. Sometimes it will still making the connecting sound but isn't recognized.

  2. Getting data back from a clicking sas raid hard driveClicking or buzzing sounds

    We get data back from corrupted RAID drives: If your RAID drive has been corrupted it will no longer detect by your computer. Data corruption is common for a RAID stick when it has been interupted during a read and write cycle. Examples are when its not ejected properly or quickly removed or unplugged during a saving process. The next time the RAID stick is plugged back in it will no longer show the folders or files. Common error messages includes, The disk you inserted was not readable by this computer.

  3. the server controller menu shows that the raid is degradedFailed or Degraded RAID Volume

    We get data back from broken RAID drives: RAID flash drives can be bent or physically damaged. We see broken RAID connectors and fractured pcb boards. As long as the memory chip isn't damaged there is a very high chance of successful data recovery. Zero Alpha data recovery performing a chip off data recovery case. Here you can see a single 32GB memory chip that was removed from a physically broken RAID flash drive. We can directly read the data and return it to customers:

  4. Zero Alpha data recovery getting files back from deleted RAIDDeleted Files or Folders

    We get deleted data back from RAID flash sticks: When data is deleted computers remove the indexing to the files so that the RAID space becomes available for new data. Zero Alpha can find these files giving you a high success rate for deleted file data recovery also known as undeletion.

  5. how raid parity data recovery works over multiple hard drives

    Drive freezes, becomes unresponsive or is slow

    We get data back from the Insert disk error: The please insert a disk into RAID Drive occurs when their is a fault with your RAID drive. Our data recovery services are well experienced with solving this problem. If you see this message its best to leave your RAID stick unplugged and take it to us for a free evaluation. You need to format the disk in drive, error message: If you see this message its very important you don't click on format as this will cause further damage to the files on your RAID stick. Just unplug it and visit us for further advice. In most cases we can get your files back.

  6. data recovery from a RAID which asks to be formattedYou need to format the disk in drive D: before you can use it. Do you want to format it?

    We get data back from the format the disk in drive error: Its very important that you do not format disk if you see this error as it will overwrite your existing data making it harder to recover. Don't panic if you see this error as its very common and we have a high success rate.

How Long Does Data Recovery Take?

Standard service: 1 ~ 4 weeks
Urgent service: 1 ~ 3 days & expedited parts delivery +$249
Emergency 24 hour service +$395

RAID Brands

Why choose Zero Alpha Data Recovery?

Experience matters! Professional data recovery service since 1999
We have the World's most advanced data recovery technology
Lowest priced affordable data recovery in Australia.
Most preferred data recovery company for Home, Business & Government
If it stores data we can help regardless of the problem
100% Aussie owned & operated.
We give an honest FREE appraisal of your RAID
We're not just computer science nerds at Zero Alpha, our team is fun and passionate about what we do.
First company in Australia officially certified in data recovery technology
University qualified in computer science.

Ready to start the data recovery process?

RAID data recovery service. Our expert data recovery staff can test your RAID drive within 10 minutes while you wait. Free Test & Quote

What are you waiting for? Submit a job and get your data back now!

Step 1: Drop off or send us your RAID flash drive
Step 2: Free Evaluation & Quote
Step 3: Return your files

For deliveries please use padding and a box.

Submit Job


Yes, we provide professional, secure data recovery services in Brisbane, Sydney & Melbourne. So call us on 1300 001 211.

Yes. All our work is performed at our data recovery office.

Yes. You can collect your media or we can deliver it to you.

Yes. We can provide fast turnaround data recovery service to our customers.

We are Australia's lowest priced professional RAID data recovery service. We quote off a simple flat rate pricing table depending on the problem with your drive. If you find a cheaper quote anywhere else please call us on 1300 001 211 so we can beat it.

Yes. Our RAID data recovery service can assist with all brands and types of media.


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